Day 2 - Understanding the Sale
Lamps Plus Philosophy
Overview of the Sales Position at Lamps Plus A - Z
• Why Does My Job Exist
• Customer Service
• The Sale Process
Register Training
• Vision Register and Keyboard
• Cash, Check, Charge, and Return Transactions and Paperwork
Rewards Program
• California Stores
Customer Sign Up - Video and Quiz (RP101CA)
Search Utility Feature - Video and Quiz (RP102CA)• Stores Outside California
Customer Sign Up - Video and Quiz (LP547)
Search Utility Feature - Video and Quiz (LP569)
Day 2 - Quiz Online (LP210D2)
Day 2 - Assigned Modules
• Building Trust and Confidence with Calls - Video and Quiz (LP791)
• Introducing to Incandescent Bulbs - Video and Quiz (P157)
Day 2 - Sales Associate/Manager Checklist and Quiz (LP210D2OV)