Call Center Training : Introduction


LP Call Center Intro

Click Here to view - Lamps Plus Introduction Text

After you have read the PDF watch the video below.
This video will prepare you for an open book quiz that will re-enforce the information you have just read.


Watch in Viewer

Click Here to Take the Quiz for this section - Lamps Plus Introduction Quiz CC210101


LP Call Center Overview

Click below to view instructional video.


Watch in Viewer

Click Here to Take the Quiz for this section - Lamps Plus Call Center Overview Quiz CC210102