Call Center Training : Introduction

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LP Call Center Intro

Click Here to view - Lamps Plus Introduction Text

After you have read the PDF watch the video below.
This video will prepare you for an open book quiz that will re-enforce the information you have just read.

Watch in Viewer

Click Here to Take the Quiz for this section - Lamps Plus Introduction Quiz CC210101

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LP Call Center Overview

Click below to view instructional video.

Watch in Viewer

Click Here to Take the Quiz for this section - Lamps Plus Call Center Overview Quiz CC210102