Week 1

• Day 1
  Today you will get an introduction to the internet department for Lamps Plus and how our call center operates.
  
  
• Day 2
  Covers what happens in the life of an order once a customer turns shopping into buying!
  
  
• Day 3
  You will learn the basics about our returns processes, international order flows, cancellations, price matching, and much more!
  
  
• Day 4
  Talks about the payments accepted by Lamps Plus and what the guidelines are for our customers who are tax exempt.
  
  
• Day 5
  Is all about a system that helps us identify what stock levels we have for every single item we carry!