Week 4

• Day 1
  The final stretch! Now we are ready to learn about the Minisoft ticketing system and its functions.
  
  
• Day 2
  We are going to show you how SharePoint can help you with reporting issues and helpful links.
  
  
• Day 3
  Covers how to navigate DOM while an order is in post-fulfillment status.
  
  
• Day 4
  Next on our list is when a customer would like to do a return for reship.
  
  
• Day 5
  Today we will continue learning more about returns for reships and how to handle a rerouted order.