Week 3 Day 2 - DOM
Welcome to Day 2
Touch Base with Trainer
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Phone Etiquette
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Watch in Viewer
Click Here to Take the Quiz for this section - Phone Etiquette Quiz CC210198
Internet Department Directory
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Click Here to Take the Quiz for this section - Internet Department Directory Quiz CC210199
Queue Transfer Extensions
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Click Here to Take the Quiz for this section - Queue Transfer Extensions Quiz CC210200
Pre and Post Fulfillment
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Click Here to Take the Quiz for this section - Pre and Post Fulfillment Quiz CC210201
How to Search
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Click Here to Take the Quiz for this section -How to Search Quiz CC210285
Tour and Trouble Shooting
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Click Here to Take the Quiz for this section - Tour and Trouble Shooting Quiz CC210203
DOM Signs of Fraud
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Click Here to Take the Quiz for this section - DOM Signs of Fraud Quiz CC210204
Hold’s CSR’s Can Remove
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Click Here to Take the Quiz for this section - Hold’s CSR’s Can Remove Quiz CC210205
Hold’s CSR’s Cannot Remove
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Click Here to Take the Quiz for this section - Hold’s CSR’s Cannot Remove Quiz CC210206
Payment Status
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Click Here to Take the Quiz for this section - Payment Status Quiz CC210207
Update Payment Information
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Click Here to Take the Quiz for this section - Update Payment Information Quiz CC210208
Product Knowledge Training
Click Here to view PDF - Recommendations for Social Spaces PDF
Click Here to Take the Quiz for this section - Recommendations for Social Spaces Quiz CC210D12U36
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Click Here to Take the Quiz for this section - Schonbek Crystal Quiz P128
End of Day 2
Touch Base with Trainer
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Day 2 Overview Quiz
Click Here to Take the Quiz for this section - CC210D12OV
End of Day 2 Video
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