Week 5 Day 1
Welcome to Day 1
Touch Base with Trainer
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Returns for Reships - Canada
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Click Here to Take the Quiz for this section - Returns for Reships - Canada Quiz CC210263
Click Here to view - Exercise Link CC210263EX
Returns for Reships – Field Destroy
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Click Here to Take the Quiz for this section - Returns for Reships – Field Destroy Quiz CC210264
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Returns for Reships – Failed Delivery
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Click Here to Take the Quiz for this section - Returns for Reships – Failed Delivery Quiz CC210265
Click Here to view - Exercise Link CC210265EX
FedEx Pick Up Deduction
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Click Here to Take the Quiz for this section - FedEx Pick Up Deduction Quiz CC210266
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Rerouting Shipments – Fraud Orders
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Click Here to Take the Quiz for this section -Rerouting Shipments – Fraud Orders Quiz CC210267
Canceling an RMA
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Click Here to Take the Quiz for this section - Canceling an RMA Quiz CC210268
Customer Wants a Refund vs Reship
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Click Here to Take the Quiz for this section - Customer Wants a Refund vs Reship Quiz CC210269
End of Day 1
Touch Base with Trainer
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Day 1 Overview Quiz
Click Here to Take the Quiz for this section - CC210D21OV
End of Day 1 Video
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